Legal

Terms & Conditions

Last updated: June 2026

Agreement to these terms

By accessing or using this website at truewag.in (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the Site. These terms govern your use of the Site only; they do not alter any agreement you may have with Amazon India when purchasing our products there.

About this site

This Site is operated by TrueWag for informational and educational purposes. It exists to tell you about our probiotic soft chews for dogs, the science behind them, and where you can find them. We do not process orders or take payments on this website. All purchases of TrueWag products are made directly on Amazon India and are subject to Amazon’s own terms of service, returns policy, and fulfillment conditions.

Not veterinary advice

The content published on this Site — including ingredient descriptions, benefit statements, and educational articles — is for general informational purposes only. It is not intended as, and should not be treated as, a substitute for professional veterinary diagnosis, advice, or treatment. Always consult a qualified veterinarian before making changes to your dog’s diet, supplement routine, or health care plan.

TrueWag probiotic soft chews are an animal feed supplement registered under applicable Indian regulations. They are not a medicine and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Intellectual property

All content on this Site — including the TrueWag name, logo, product photography, written copy, and design elements — is the property of TrueWag and is protected by applicable Indian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express prior written permission.

Accuracy of information

We make reasonable efforts to ensure that information on this Site is accurate, current, and complete. However, we make no warranties or representations of any kind — express or implied — as to the accuracy, reliability, or completeness of any content. Product formulations, availability, and other details may change; the most current product information will always be reflected on the active Amazon India listing.

Limitation of liability

To the fullest extent permitted by applicable law, TrueWag and its founders, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, this Site or its content. Our total liability for any claim arising from your use of the Site shall not exceed one thousand Indian rupees (INR 1,000). Nothing in these terms limits liability that cannot be excluded by law.

External links

This Site contains links to third-party websites, including Amazon India. These links are provided for your convenience only. TrueWag has no control over the content, privacy practices, or availability of any third-party site, and we are not responsible for any loss or damage that may arise from your use of them. Linking to a third-party site does not imply our endorsement of that site or its content.

Governing law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of India.

Changes to these terms

We reserve the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon publication on this page, indicated by the revised “Last updated” date above. Your continued use of the Site after any change constitutes your acceptance of the updated terms.

Contact us

If you have questions about these Terms and Conditions, please reach us at support@truewag.in.